The laws regarding these labels varies by state as does the law regarding the sale of refurbished mattresses. New bedding has a white tag that includes some of the upholstery products included, the manufacturer,where it was manufactured, when, and on most a symbol to represent the warranty. (In some cases the manufacturer has given the retailer an extended warranty for their customers that isn't the normal warranty for that mattress type, In these cases the symbol may not match the warranty given by the retailer. I would suggest that you have the length of warranty written or printed on your purchase receipt by the salesperson inspect it. Check for any damage marks or dirt before accepting it. Look at the law label, in most areas white means new yell means rebuilt or refurbished (used). If something is wrong refuse delivery in total not just the damaged piece it will be easier to deal with the seller later
In some cases the name you know as the manufacturer such as Serta, Spring Air, or King Koil are not the actual manufacturer but a franchise or licensee of the manufacturer. Years ago most companies were this way. Through mergers and acquisitions this has changed some, but even the largest, Sealy, is more than one company. This means that a product although similar could vary in different parts of the country and or world.These companies also rent or sell their names to other companies to make other products like futons,pillows, even sheets.This is not misrepresentation but it does add to the confusion.
BELOW ARE SOME OF THE MANUFACTURERS OF BEDDING. SOME OF THESE MAKE OTHER NAME PRODUCTS. JUST CLICK THE NAME TO GO TO THEIR WEBSITE.
You will find terms and conditions on Mattress Information home page